customer interface management process meaning in English

客户接口管理过程

Tom separate the boss into three part : service fulfilment , service assurance and service billing vertically ; and separate the boss into three part : customer interface management processes , service development and operations processes and network and system management processes horizonetally . basically , tom consits of 15 modules totally . according to the tom , modules is been reorganized into eight functional sub - system , and connect them with eai platform
计划在2006年7月完成全省14个本地网的推广工作,届时,将成功替代了原来分布于14个本地网“九七”系统、计费系统、小灵通系统、客服系统、网管系统、结算系统、停复话系统等200多个老系统,从实际生产上全面证明了整体设计的可行性和先进性。